hvaji's Responsible Gaming — Your Safety is Our Priority
hvaji believes that online gaming should always be enjoyable and controlled — we are always ready to ensure you have the right tools and support.
Gaming should stay fun — not become a burden
At hvaji, we believe online gaming is a form of entertainment — much like watching a film or going to a cricket match. But like any form of entertainment, it needs to be enjoyed in moderation and with awareness. We want every player to enjoy a happy, healthy, and controlled experience.
On this page you will learn how hvaji keeps you safe — from deposit limits to self-exclusion, and how to get help if things go wrong.
Important: hvaji is for players aged 21 and above only. Use of the platform by minors is strictly prohibited.
Control is in your hands
hvaji gives you several effective tools to manage your own gaming habits.
Deposit Limits
Set a maximum deposit amount for daily, weekly, or monthly periods. Once a limit is set it takes effect immediately, and increasing it requires a set waiting period.
Time-Out
If you feel you need a break, you can take a time-out ranging from 24 hours up to 30 days. During this period, logging in or placing bets is completely disabled.
Self-Exclusion
If you feel gaming is becoming a problem, choose a long-term self-exclusion. Contact our support team and we will help you permanently close your account.
Session Time Reminder
After a set period, hvaji will remind you how long you have been playing. Keeping track of time is an important part of responsible gaming.
Age Verification
hvaji verifies age during registration. Anyone under 21 cannot open or use an account. Parents and guardians are encouraged to keep their devices secure from children.
24/7 Support
Our support team is always ready to help with any gaming-related concern. Assistance is available in both Bengali and English via live chat and email — at any time.
Recognise the warning signs
When gaming shifts from entertainment to a problem, certain signs appear. If you notice any of these in yourself or someone you know, seek help right away:
- Repeatedly betting to try to recover lost money
- Neglecting daily responsibilities and relationships because of gaming
- Hiding gaming from family or friends
- Spending beyond your budget or borrowing money to play
- Feeling restless or irritable when not playing
- Trying to stop gaming but failing to do so
- Losing concentration at work or in studies
- Losing sleep because you cannot stop thinking about gaming
If you notice even one of these signs, contact the hvaji support team without delay. We are ready to help without judgement.
How to set your limits
Log in to your hvaji account
Log in to your hvaji account and go to the profile menu. Look for the "Responsible Gaming" section there.
Choose the limit or break that suits you
Deposit limit, time-out, or self-exclusion — choose one or more options based on what you need.
Enter the amount and duration
For a deposit limit, enter the amount in money; for a time-out, enter the duration. The more realistic the figure, the better.
Confirm
Save your settings. Reducing a limit takes effect immediately; a request to increase a limit takes some time to process — this is a deliberate safety measure.
Contact support if you need help
If you have trouble understanding anything, or want to request self-exclusion, let our support team know — via live chat or email.
hvaji's Responsible Gaming Policy
Age Policy
hvaji is open to players aged 21 and above only. Age verification is mandatory at registration. If there is any suspicion that a minor is using an account, that account is suspended immediately.
Budget Awareness
Before playing at hvaji, set yourself a budget — an amount whose loss would not affect your daily life. Never play beyond your budget.
Gaming is entertainment, not income
Do not treat online gaming as a source of income. It is entertainment — keeping that mindset makes playing enjoyable.
Mental health comes first
Avoid gaming when you are under stress, anxiety, or feeling lonely. In those states, decision-making is impaired and the tendency to take greater risks increases.
Avoid playing under the influence
Gaming under the influence of drugs or alcohol is highly risky. Avoid gaming sessions when your judgement and self-control are reduced.
Keep your family informed
Hiding gaming from your family is a warning sign. Let a trusted family member know how much time and money you are spending.
We are here for you when things go wrong
Contact the hvaji support team
Our support team is always available for any gaming-related concern or difficulty. We will assist you with full confidentiality and without judgement.
Asking for help is not a sign of weakness — it is a sign of courage. hvaji is committed to standing by you at all times.
Common questions about responsible gaming
Enjoy it in a controlled way,
stay safe at hvaji
Whether you play casino games, cricket betting, or slots — play responsibly. Check our FAQ for more details or chat with us on live chat.